d63 jili Privacy Policy: How We Handle Your information
This policy explains exactly what information we collect when you access d63 jili, how we use it, and what choices you have about your own data. We keep this straightforward — no legal fog, no hidden processing — so you know what we hold and how to reach us if something needs to change.
Account data handled directly by us
GCash, Maya and Bank Transfer transaction records
Clear process to review or correct your details
Dedicated support path for privacy questions
POLICY POSTURE
What This Policy Covers and How We Approach It
When you create an account or log back in, we collect the details you supply directly — your contact information, login credentials and any account preferences you set. When you make a deposit through GCash, Maya or Bank Transfer, we record that transaction against your account wallet so your balance and history remain accurate. We do not sell your personal information to third parties for their own marketing use. Data we hold is used to operate your account, process wallet transactions, respond to your support requests and meet obligations that apply under law in eligible regions. We also collect certain technical data automatically — the type of device you use, browser session identifiers and pages you visit within the site. This helps us keep your session stable when you return to the lobby. Cookies and similar tools support this session continuity; you can adjust cookie preferences through your browser settings, though some account functions depend on session cookies to work correctly. Availability of this service depends on local law and eligible regions. If you have a specific question about what we hold, the support paths in this policy are the right starting point.
GCash deposit records
Maya wallet transactions
Bank Transfer history
Account login identifiers
Session and device data
Support correspondence
POLICY SCOPE
Where This Policy Applies — and Where It Stops
Not every part of your experience falls under this single policy document. Understanding the boundaries helps you know exactly who is responsible for what data at each step of your session.
Account Access
Login details, session history and account preferences you set inside your d63 jili account are covered by this policy. We process and store these directly. Any corrections or deletion requests go through our support team.
Wallet Transactions
When you deposit via GCash, Maya or Bank Transfer, the transaction flows through those payment providers under their own privacy terms. We record the outcome — amount, timestamp, status — but the payment provider holds its own data under its own policy.
Site Content
Pages you visit, game lobbies you open and any preferences you set within the site are logged as part of your session data. This is used to restore your session state and is covered here. We do not share browsing behaviour for third-party ad targeting.
Third-Party Services
Links to external sites, payment provider portals or game studio interfaces that take you away from d63 jili are outside this policy's scope. Once you leave our environment, the destination site's own privacy terms apply — we have no control over that data.
YOUR ACCOUNT RIGHTS
Practical Steps to Review, Correct or Question Your Data
You have real, actionable choices about the information we hold on your account. Reviewing your data does not require a formal legal request — start with the account dashboard after login, where your registered contact details, wallet history and session preferences are visible directly. If something is incorrect — a wrong email address, an outdated phone number — you can update it in the account settings section without contacting support first. For information that is not editable in your dashboard, or if you want to ask what specific records we hold, our support team handles those requests. Responses are given in the order requests arrive; we do not hold a queue that deprioritises privacy questions. If you want your account closed and data handled accordingly, that request also goes to support — use the contact path that suits you best from the options listed on this page. Availability of any data-right action depends on local law and the eligible region your account was created under.
Review Your Records
Open your account dashboard after login to see registered details, wallet transaction history and current preferences. Most of what we hold about you is visible there without a separate request.
Correct Account Details
Update your contact information directly in account settings. For fields that are locked after verification — such as your registered mobile number linked to GCash or Maya — contact support with the correction you need.
Raise a Privacy Question
If you want to know specifically what data we hold beyond what the dashboard shows, send a written request through any of the support channels listed in this policy. We will respond to the request specifically.
Request Account Closure
Account closure and the data handling that follows are managed by our support team. State clearly what you are requesting so the team can process it correctly under the terms that apply to your account region.
PRIVACY CONTACT PATHS
How to Reach Us About This Policy
Privacy questions are treated as account-level support requests — use any of the contact paths below. Include your registered account details so the team can locate your record and respond accurately. Generic enquiries without an account reference take longer to resolve.
Live Chat
Open the live chat widget from any page inside your logged-in account. This is the fastest path for straightforward questions — wallet data queries, correction requests and session history questions all work well here.
Email Support
For written privacy requests that need a documented record — such as a data correction or a closure request — email is the right channel. Include your account username and a clear description of what you are asking.
Help Centre
The Help Centre has answers to common account and data questions. Check there first for cookie settings, wallet data FAQs and account-update steps before raising a support ticket — many requests are resolved without waiting for a reply.
HOW WE HANDLE DATA
Data Handling, Cookies, Security and Retention
We take a minimal-collection approach: we collect what is needed to run your account and wallet, and nothing beyond that for our own purposes. Retention periods are tied to account status and applicable legal requirements in the regions where this service operates under local law.
Data Handling
information, wallet records — including GCash, Maya and Bank Transfer transactions — and support correspondence are stored on secured infrastructure. We do not share this data for third-party marketing. Internal access is limited to teams that need it to operate your account.
Cookies and Session Data
Session cookies keep your lobby state intact when you return — so the game or table you were on reloads correctly. You can manage non-essential cookies through your browser settings. Disabling session cookies may affect login continuity and account dashboard functions.
Account Security
Your login credentials are stored in hashed form — we cannot read your password. If you suspect unauthorised access to your account, contact support immediately through live chat or email. Do not share your login details with anyone, including support staff who will never ask for your password.
Retention and Deletion
We retain account data for as long as your account is active and for the period required by applicable law after closure. If you request account closure, data handling after that point follows the legal requirements of your eligible region. Send your request to support in writing.
POLICY QUESTIONS ANSWERED
Frequently Asked Questions About This Privacy Policy
These are the questions we actually receive about data, cookies and account privacy — answered directly so you do not need to read the full policy text to find what you need.
What personal information does d63 jili collect when I register?
We collect the contact details you enter during registration — typically your email address, mobile number and the login credentials you set. If you verify a payment method like GCash or Maya, the verification step adds the associated wallet identifier to your account record.
Does d63 jili share my data with third parties?
We do not sell your personal information. We share data only with service providers that operate your account functions — such as payment processors handling your GCash or Maya transactions — and only to the extent needed to complete those functions. Each provider operates under its own terms.
How can I see what information you hold about me?
Log in and open your account dashboard — your registered details, wallet history and session preferences are shown there directly. For data not visible in the dashboard, send a written request through live chat or email support with your account username included.
Can I correct wrong information on my account?
Yes. Most contact details can be updated in account settings after login. Fields locked after verification — such as the mobile number linked to GCash or Maya — require a support request. Send the correction to live chat or email and the team will handle it.
What happens to my data if I close my account?
After account closure, data is retained for the period required under applicable law in your eligible region, then handled accordingly. To start a closure request, contact support in writing through email or live chat and state clearly what you are asking for.
How do cookies affect my d63 jili session?
Session cookies keep your lobby state — including the page or game you left — so it reloads when you return. You can adjust non-essential cookie settings in your browser. Turning off session cookies may interrupt login continuity and break some account dashboard functions.
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